Medical Records

(775) 445-8585

1. For quick access to medical records prior to October 10, 2020 you can access your records through the Follow My Health patient portal
2. For services received on or after October 10, 2020, records and results can be accessed through Carson Tahoe’s new patient portal, MyChart
3. Request records via email by completing the Release of Information Authorization form and sending it to             [email protected]
4. Call (775) 445-8585 to request your records be sent to any provider’s office
5. Mail the Release of Information Authorization form to:

                Carson Tahoe Health Medical Records
                P.O. Box 2168
                Carson City, NV 89702

Carson Tahoe Health has contracted with Avertium for assistance in meeting the standards and implementation specifications of the Health Insurance Portability and Accounting Act (HIPAA). Carson Tahoe Health understands the importance of protecting electronic protected health information (ePHI) and is focused on maintaining a strong security posture.

A key element to establishing and maintaining a secure information technology environment is to have performed a HIPAA Risk Assessment. The Risk Assessment conducted by Avertium was used to identify areas of risk associated with the storage, transmission, and processing of ePHI. The Carson Tahoe Health Risk Assessment evaluated the confidentiality (protection from unauthorized disclosure of system and data information), integrity (protection from improper modification of information), and availability (loss of system access) of Carson Tahoe Health’s system(s).

In addition to the Risk Assessment, Avertium completed a HIPAA Gap Analysis. The objective of this engagement was to identify HIPAA Privacy, Security, and Breach Notification requirements and check these items against Carson Tahoe Health internal safeguards.

Items that came under review during the Gap Analysis included:

• Privacy, Security, and Breach Notification Rules policies and procedures
• Employee on-boarding and termination procedures
• Security awareness training
• Proper access controls
• Proper user identification and authentication controls
• Proper logging and monitoring of network events
• Incident response planning

Avertium analyzed Carson Tahoe Health’s processes, controls, and policies against the U.S. Department of Health and Human Services, Office for Civil Rights audit protocol. Avertium tailored the audit to satisfy Carson Tahoe Health’s position as a covered entity under HIPAA

In accordance with the American Recovery and Reinvestment Act (ARRA) 42 CFR Part 495 and 45 CFR Part 170, Carson Tahoe Health is able, upon request, to provide your Health Record in either paper or electronic format.

By Definition:

Your MEDICAL RECORD is considered the legal record which contains your protected health information for services rendered by Carson Tahoe Health and is gathered from all sources within our organization.

Your HEALTH RECORD is a term defined by the Federally Mandated ARRA and is designed to meet the requirements of meaningful use. Your Health Record is LIMITED to your diagnostic test results, problem list, medication list, medication allergies, discharge summary and procedures performed.

Due to confidentiality and HIPAA guideline regulations, medical and/or health records can only be released under written authorization from the patient or legal guardian. The medical records release form is available in both English and Spanish by clicking on the following links:

• English Authorization for Release of Medical Records
• Spanish (Espanol) Autorizacion Para Entregrar Expedientes Medicos
• COVID Lab Release of Information

Release of Information
Health Information Management
P: (775) 445-8585
F: (775) 884-5460
F (Secondary): (775) 888-3206
E: [email protected]

Notice To Patients Regarding the Destruction of Health Care Records:

Pursuant to NRS 629.053, NRS 629.051 and NAC 629.050, Carson Tahoe Health informs all healthcare organizations, patients and the general public that pursuant to the provisions of subsection 7 of NRS 629.051,

The health care records of a person who is less than 23 years of age may not be destroyed;

and The health care records of a person who has attained the age of 23 years may be destroyed for those records which have been retained for at least 5 years or for any longer period provided by federal law;

and Except as otherwise provided in subsection 7 of NRS 629.051 and unless a longer period is provided by federal law, the health care records of a patient who is 23 years of age or older may be destroyed after 5 years pursuant to subsection 1 of NRS 629.051.

Click here for full text of NRS chapter 629.

Please see information regarding the release of protected health information via an unsecured email.