Epic


Epic is the largest electronic medical record system in the nation. With Epic, Carson Tahoe Health will employ a single, fully-integrated electronic application for managing patient care that can be accessed throughout our healthcare system. For our staff, no more struggling with numerous programs. We'll be transforming care delivery through a seamless flow of patient care information, MyChart Patient Portal for easy access to your medical records, and streamlined patient/doctor communications ... all in partnership with our affiliate, University of Utah Health.

We appreciate your patience and understanding as we learn this new system. Wait times for scheduling & registration may be longer than normal - but we promise that in the end, it will all be worth it!

MyChart

Manage your healthcare online, anytime.

Have you ever wanted to refer back to your most recent test results? Or thought about how nice it would be to send a quick question to your provider, instead of calling the office? What about being able to review and pay your medical bill online?

MyChart is a single patient portal for all your Carson Tahoe Health & Carson Tahoe Medical Group needs and will act as a gateway to your complete health record. The secure online platform will give you convenient, 24-hour access to personal health information and can act as a quick resource for you and your provider so you have the best possible care experience. Having your medical information right at your fingertips puts YOU in control of your health.

With the MyChart Patient Portal, you’ll have access to:

  • Messages - Ask your provider questions and receive an answer in a timely and thoughtful manner
  • Medical Records - View visit summaries and doctor's notes from past visits and admissions, or request your complete personal health record
  • Test Results - Review your test results as they come in
  • Billing - View billing statements and pay outstanding balances for dates of service after October 10, 2020
    • In MyChart, you will be automatically enrolled in paperless billing statements and will be notified by email when a new bill is available. If you choose you may go to your MyChart app to opt-out of future e-billing.
    • Temporarily, you may receive separate individual statements as older balances (10/09 and prior) won’t be integrated with MyChart.
    • One Bill – One Plan. All charges directly rendered through Carson Tahoe Health will be included in one statement. Note: You will continue to receive separate bills for care provided by those physicians who operate from their own private practice.
  • Medications - View your current medications and dosages and request a new prescription or refill

Please note: Although MyChart replaced our three existing patient portals (Follow My Health, CTMG, and CTC), your old data is available through Medical Records. We apologize for any inconvenience or confusion this may cause. Each patient portal was run through a different platform, so old data did not automatically transfer over. We recognize the importance of accessing your historical medical information, though, so please contact Medical Records and they'd be happy to assist you.