FAQ

Q: How do I request a copy of my medical records?
A: In order for us to release your information, you must first please call 775-445-8568.

Q: How do I schedule a procedure?
A: Please contact Centralized Scheduling at 775-445-5500 to be directed to the proper department.

Q: How do I find a physician?
A: You may view our online physician directory or you may call a nurse navigator at 775-445-5168.

Q: How do I find a patient?
A: You may call 775.445.8000 to see if a patient is staying at the Carson Tahoe Regional Medical Center and what room they are in. Regional Medical Center visitors can also ask the helpful volunteers at the information booth and/or check-in desk located in the front lobby or they can go to the PBX counter in the Emergency waiting lobby.

Q: How do I pay my bill?
A: For billing information, you may write 775 Fleischmann Ave, Carson City, NV 89703, call 775-445-7550 or pay your bill online by clicking here.

Q: What does being a not-for-profit 501(c)(3) corporation mean?
A: Any money earned beyond our operational expenses is reinvested back into Carson Tahoe's system of care. This ensures that we are able to provide the latest technology and most advanced medical treatment for years to come. Donations to the CTRH Foundation are tax-deductible according to the maximum amount allowed by law for a 501(c)(3) not-for-profit organization. To learn more about donation opportunities, you can call the Carson Tahoe Regional Healthcare Foundation office at 775-445-5161 or visit the Foundation web site by clicking here.